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0

Posted by

Varun Turlapati
User Story: As a fund manager who uses decilehub I should be able to configure a gmail/email alias to auto-forward emails to pipeline ingestion for deals.
Details: We have pipeline ingestion email to which we could forward pdfs/emails that have information of a deal. In gmail, I created an alias that is more external applicant friendly, like 'submissions@' but then it needed me to verify from the forward-to email. This is where I don't have access unless it were my own email. Might there be a way to either:
  1. provide friendlier emails to externals? OR
  2. have me do the verification so that gmail auto-forward takes effect (gmail provides the friendly email which simply forwards to that unmemorizable email 'pipeline+xyz@decilehubmail.reply.noreply.something?'
1

Posted by

Nadia Lin
Hi Woody @Woody Butler
,! Here is a bug in the Dealflow / Deals / Deal funnel for Investment Inquiry Forms, I want to view submissions from our Investment Inquiry Form and download  and failed. See the attached screenshots below, pls tell me how can I download the responses here ,thank you
3

Posted by

Deepak Gupta
Please update my email from Deepak.gupta@bbv.io to Deepak@ucaifund.com.  I want to receive all the new communication emails from Decile Group/VC lab at the new email.  I was in Cohort 3 with the old email.  I am now is cohort 19 with the new email.
3

Posted by

Adeo Ressi

Release 2024.9.9: Pipeline Paradise

Our pipelines got a makeover and our AI got smarter—basically everything improved except our ability to resist making puns. Like a good fund manager, we're all about those smooth operations and intelligent automation.

Dealflow: Streamlined Decision Making

Enhanced pipeline management makes deal evaluation faster and more intuitive, with automated stage transitions that follow your actual workflow patterns.
* Pass decisions automatically update pipeline stages
* Deal memo ratings work without attachments
* Bulk prospect unassigning saves time daily
* Horizontal scroll arrows improve table navigation
* Kanban view becomes default for workflows

AI Toolkit: Intelligence Made Simple

Redesigned AI pages showcase your most powerful tools while tracking usage patterns, helping you maximize the value of automated insights.
* Popular tools highlighted in main dashboard
* Chat history tracks all AI interactions
* Management console controls available AI features
* Form filling completes without closing slideouts

Email: Reliable Message Processing

Backend improvements ensure your critical communications process correctly every time, with better error handling and parsing accuracy.
* Quote handling prevents ingestion reply failures
* Link parsing shows clearer error messages
* Reliability improvements reduce common processing issues

Organization Management: Clean Data Flow

Streamlined organization profiles and file handling create cleaner data workflows while preventing confusion about shared resources.
* Redesigned slideover improves information access
* Shared files no longer appear unexpectedly
* Research prospect copying works seamlessly
* Duplicate notes eliminated during file uploads

Pipeline Views: Smooth Navigation

Table and mobile improvements make pipeline management consistent across all devices and viewing preferences.
* Mobile Kanban switching works as expected
* Scroll improvements match user interaction patterns
* Alphabetized channel organization improves findability
* Cell positioning saves correctly after edits

Base Communication: Better Engagement
Enhanced messaging features help you spot important updates and stay engaged with your team conversations.
* Unread messages highlight then fade naturally
* Thread replies show clear formatting
* Ask question buttons appear in channels


---
Thanks for reading! We promise these updates are more stable than a startup's business model pivot schedule.

Need help? Partners can reach their VA, and everyone else can join the party in the Hub Support Channel. Our support team is standing by with answers faster than a Series A valuation inflation.
0

Posted by

Community Member
Hi, for one of my deals, I added some notes and asked AI to fill in the deal memo. Now, I have new information on this deal which I added to the notes. However, I do not see the AI option to 'update' my deal memo with this new information. Please let me know if this is possible. Thank you!
1

Posted by

Ajibade Ashaye
Hi Decile Hub Support Team, I would like to add a new fund entity, which would allow us to manage two separate fundraising. New entity should be names BakerBridge Ventures Fund II. Thanks 
3

Posted by

Community Member
i want to know how to change the vc fund current again actually reverse it back to usd 
1

Posted by

Bob Bridge
When I try to  send an email to a Pipeline CEO using the Directory/People page, my custom templates are not available. When I try to email that same person using a custom email template from the Dealflow company page, I see my templates BUT Hub does not like the email address that it auto fills. The address looks ok to me, "Dan Cho<dcho@onvestor.com>".   Dan Cho appears to have only one instance Hub.
1

Posted by

Mikaela Berman
For the newsletter, I see that an option for the To is People Directory... what is this exactly?
2

Posted by

Fehmida Kapadia
I cannot find the navigation settings button. I also cannot find "people" in my navigation or "connectors" Can you please help
6

Posted by

Ashwin Francis
Hi Decile Hub Support Team, 

I'm a member of the VI Cohort 5, could I please request for access to the Newsletter and Events modules for my Hub account? I require this to complete sprint 5 of the program.

Thank you for your support.

Best Regards,
Ashwin 
2

Posted by

Carolle Abreu
Hello, 
I tried to make an investment memo for a deal but after I filled everything for the AI to make it,  I get this error and it does not open. The error is 117aa45a-afd9-4978-9480-7009fc2b2638. What should we do?

Thank you,
Carolle
3

Posted by

Jorge Martínez-Arroyo
Hi Decile Hub team,

I’d like to add a second profile to our fund account in order to give access to our analyst as well. Could you please let me know the process and what information you need from our side to set this up?

Thank you for your support.

Best,
Jorge
1

Posted by

Yanling Li
Hi Decile Hub Support Team,

Could you please enable the Newsletters and Events modules in our Hub workspace? I’m a member of VC Institute Cohort 5 and need access for the Sprint 5 (Maintaining Relationships) assignment.

Happy to provide anything else needed. Thanks so much!

Yanling
1

Posted by

Varun Turlapati
User Story: As a fund manager, I should be able to add LPs who are in the Closed stage of my Closing pipeline to other custom pipelines. These custom pipelines, for ex, are useful to schedule events and special office hours or detailed reports that are not fit for a broader newsletter.

Currently selecting persons from the Closing pipeline doesn't allow me to copy to other pipelines, so I need to individually search for these in my LP funnel and then add them.
2

Posted by

Foteini Papadaki
Hello,
I cannot find the newsletter section in the left navigation panel of Decile Hub. How can I gain access? Thank you for your time.

Best,
Foteini Papadaki
1

Posted by

Jorge Martínez-Arroyo
Hi,

My name is Jorge Martínez Arroyo, partner at COREangels EnterpriseTech and part of Cohort 3 of VC Lab. We’re currently testing out Decile Hub and I had a couple of quick questions:

  • Since we got access to the platform through VC Lab, I wanted to confirm how long this free period lasts and when it will end.
  • Once it’s over, what would the pricing look like for the features we’re using? We’d like to evaluate if it makes sense to fully move our daily operations onto the platform, depending on whether the cost is manageable.
Looking forward to your reply.

Best,
1

Posted by

Steve Chaparro
Subject: Request to Add New SPV Pipeline

Hi Decile Support Team,

I would like to request a new pipeline to be added to my Decile Hub account for SPV management.

Pipeline Details:
- Pipeline Name: "SPV Pipeline"
- Purpose: To manage Special Purpose Vehicle formation, fundraising, and deployment processes
- Pipeline Type: Deal flow/Investment management

Requested Stages (if possible to configure):
1. SPV Concept
2. Legal Formation
3. LP Outreach
4. Fundraising
5. Deployment
6. Management
7. Exit/Wind Down

This pipeline will help me track and manage multiple SPVs separately from my main fund activities. I understand you can add new pipelines quickly, and I'd appreciate having this set up so I can begin organizing my SPV workflow.

Please let me know if you need any additional information or if there are any customization options available for this pipeline.

Thank you for your assistance!

Best regards,
Steve Chaparro
1

Posted by

Mohamed Amine Khiari
Hi Decile Hub Support Team,

I'm trying to complete my Entity Management configuration to access the Firm Admin features, but I'm getting the message "You must configure these values before you can use the Firm Admin."

I may be missing some required fields in the setup process. Could you please help me identify what specific fields need to be completed?

My goals are to:
- Update my investment thesis
- Access website front page editing
- Use the full Firm Admin capabilities

Thank you for your assistance!
2

Posted by

Alexandra (Lexie) Rogers
- Reference the organization ID: 1169336
- The logo link needs to be removed to address the server errors
1

Posted by

Alexandra (Lexie) Rogers
500 Internal Server Error

Sorry, we had a problem loading this page.

This appeared when trying to rate a company. Please assist.
1

Posted by

Mikaela Berman
Anyone having technical issues with the deal flow section? I moved my deal prospect to the screen stage, and then when i go to find them, they don’ t show up anymore? 
2

Posted by

Varun Turlapati
The file management experience as it relates to preparing deal memos is poor. After working on the DD and submitting it to IC for review, it looked like they didn't see the files attached to the memo. Turns out the attachments made, were in the Deal (Organization) part and not to the Deal Memo. Having a single experience to upload files would remove confusion. Overall here is my feeback:
  1. User should be able to upload folders (this helps when the entire data room needs to be uploaded)
  2. User should be able to integrate with file share software directly and allow transfers into Decile file management (Dropbox, Box, G-Drive)
  3. Once attached, the files should be available to link across different functions (memo, org mgmt, deal share).
    1. Bonus if we can selectively share files based on sensitivity. For ex, IC review is all files, Deal share is selected files only.
1

Posted by

Varun Turlapati
Forwarding an email containing a pitch deck as a pdf to the pipeline ingestion email doesn't bring the deal into the pipeline. For reference, mine is pipeline-cc+intake@reply.decilehubmail.com

I am not sure if renaming the pipeline has caused any issue but I had replaced a random character suffix in the past. But also, when this was rolled out, I tried it without renaming and it still hadn't worked.
9

Posted by

Community Member
Hi there, I am a new Decile Hub user. I am trying to update a deal memo with information, but when I exit the deal memo, I see that the information I entered was not saved (I do not see a save button either). The AI overview, however, is always saved. Please let me know how to save the information. Thanks!
5

Posted by

Monisha Perkash
Hello, we need to change our fund name from Perkash Ventures to Mojo Fund. We're holding off on sending additional PACTs until this change is reflected in the PACTs. Can you please help?
3

Posted by

Deepak Gupta
Hello, I need to Change the Account from Blue Bear Ventues to UC AI Fund.  Thanks 
1

Posted by

Jim Brinksma
Hi,

I'd like to request the deletion of my company/team account as well as my user account.  

I appreciate the time and effort.

Thank you!

- Jim
1

Posted by

Lior Elkan
When deleting an entity (company) in th directory  I recieved an error
2

Posted by

Briana Wright
All of my views within my pipelines have disappeared. How do I get them back?
1

Posted by

Carisa Suleman
I am unable to access Settings in the Left Navigation panel to access FIrm Setting etc. I want to upload my Fund Thesis
3

Posted by

Daniel Szabo
Linkedin Chrome Extension doesnt work anymore
👍 1
1

Posted by

Adeo Ressi

Release 2024.8.18: AI Acceleration

Our AI got faster and our pipelines got smarter – it's like giving your dealflow espresso shots. Plus, we locked down sensitive data because nobody needs to see your LP's embarrassing middle name.

AI Performance: Lightning Speed Intelligence

Enhanced AI processing delivers faster responses and better accuracy across all toolkits, with new Claude integration and GPT-5 models powering your analysis.
* Prompt caching accelerates document question answering
* Http client pooling speeds up requests
* Claude API integration fixes Bedrock bugs
* GPT-5 models available for advanced tasks
* Markdown table support in AI toolkits

Deal Sharing: Community Access Launch

The new deal sharing system encourages community participation through a reward-based unlock system, creating a more engaged and valuable network.
* Share one deal unlocks community access
* Seven-day access window encourages regular participation
* Community deals expand your research capabilities

User Experience: Interface Excellence

Streamlined navigation and visual improvements make your daily workflow more intuitive and efficient across all major interfaces.
* Simplified navbar removes unnecessary nesting levels
* Pipeline headers feature cleaner icon organization
* Kanban view becomes default for new users
* Global search slideover supports base questions

Global Performance: Speed Boost Worldwide

AWS Global Accelerator activation improves connection speeds globally, with enhanced timezone handling for better international user experience.
* Accelerated networking benefits international users significantly
* Improved timezone detection updates automatically
* Faster requests through optimized routing

Bug Fixes: Foundation Strengthened

Critical pipeline and capital account fixes ensure reliable fund management and prevent data inconsistencies.
* Fund linking to closing pipelines works
* Capital accounts stay in correct pipelines

Pro Settings: Investor Experience Enhanced

Decile Pro improvements streamline the investor onboarding process with better pipeline management and cleaner interface elements.
* Correct investor pipeline receives meeting bookings
* Simplified settings remove unnecessary fund fields
* Enhanced tooltips provide better user guidance

---

Thanks for reading! We're moving so fast our own changelog is getting dizzy, but at least your deals won't.

Need help? Partners can reach their VA, and everyone else can join the party in the Hub Support Channel. Our support team promises they're real humans (the AI wrote this disclaimer).
1

Posted by

Community Member
Is it possible to edit the dashboard page? I am still seeing my welcome tasks, can we customize it ?
1

Posted by

Varun Turlapati
PACT and LPA settings:
I updated my PACT settings to lower the minimum from $25k to $15k but the LPA still prevents the users to input $15k.
  1. Are there 2 different settings, 1- for PACT and 2- for LPA?
  2. Even when I use the dashboard to send a custom PACT, the user got the same link (URL) again and now they have given up until tomorrow. Not sure why custom LPA doesn't send a new URL to the potential LP.
1

Posted by

Chandana shree Bhogaraju
hello i have access to decile base but cant seem to open or access decile hub whenever i do try im shown, only team members can access/ you dont have access. please help me to resolve this issue
2

Posted by

Mattias Wahl
Dear Decile Hub Support Team,

I have a question about contacts in my CRM that I'd like clarification on.

Situation:
I notice my directory contains 247 contacts, but I only manually added about 9. The majority (200+) are tagged as "Decile Research" and appear to have been imported automatically.

My Questions:
1. What are these contacts for? Are they meant for my use or just reference data?
2. Can I contact them? Am I permitted to reach out via email or connect on LinkedIn?
3. What's the intended purpose? Why are they in my CRM if I can't use them for outreach?
4. Best practices? What do other fund managers typically do with these research contacts?

What I'm hoping to understand:
- Whether these are potential LPs I can approach for fundraising
- If there are any restrictions on how I can use this data
- The difference between my personal contacts and the research database

I want to make sure I'm using the platform correctly and following proper protocols for LP outreach.

2

Posted by

Alexis Schreiber
Hi there, I'm having issues with being able to sign into the admin account so I can publish articles. It keeps saying my password is incorrect and is not letting me change it. I have to go through the "forgot password" process every time since I don't know the current password. Can someone assist me with resetting? 
5

Posted by

Hanna Raftell
it appears you have deleted all contacts for me,  what happened?    I had a list of sent pacts outreach  etc and now there is zero in pipeline and not pacts or reach out, can you please help asap.  
6

Posted by

Olusegun Solomon Oluwajebe
I just sent an email  to an LP Prospect with a PACT url link generated from variables. When I clicked the PACT link on my blind copy, it brough ta 500 Error message. This is what will happen when the LP Prospect clicks on the link as well.

Please help correct this quickly. Thank you.
3

Posted by

Galit Flasterstein
Hi. It would be extremely helpful if we could create files for our messages on Decile Hub. That is, if we could archive message in files created by us, so that we don´t have to scroll down the thousands of messages that we have exchanged with you on our fund. Thanks
0

Posted by

Alison Shikada
hello, I'm trying to access my profile and I receive this error message: 
59eb0cf8-edc9-469d-895e-bbcbfa1bfbb8

I have an existing profile, but didn't input the invitation code. Would I be able to get assistance with that too?
6

Posted by

Max Johansson
Hola, quiero crear multiples documentos que deben ser firmados electronicamente, es posible definir formatos de firma en decile?
1

Posted by

Tanya Montmean
Hello, I'm trying to create my profile and keep receiving this error msg: 822c2fed-c4ba-4c26-a2d2-b265ddafd541
2

Posted by

GAL Moti
Hi, I'm unable to send email and PACTs from the dashboard. I synched my Gmail with dash oard  few times and I get a confirmation but everytime I try to send a. Email or PACT i get a red error message 
3
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