Using Decile Hub

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How do I add a second fund in our Decile Hub?

Asked by:
Community Member
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May 09, 2024

Top answer:

Currently, adding funds through the platform by yourself is not supported. Could you please share why you need to add a second fund? Understanding your specific needs will help us provide the best possible assistance. For example, if you...

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Top answer:

User variables are data points that users create and define for specific needs. They can represent a variety of information such as a URL, a name, a date, or any other specific data that the user wants to use regularly. These variables c...

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How do I link to a file in an email template? The instructions for folder / files says you can link to files, but in the panel I only see folders

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Apr 27, 2024

“Files refer to the links or variables that can be added to the body of the email. These links or variables direct the recipient to specific files or data rooms when clicked. Data rooms are essentially folders where you can store and share files w...

Top answer:

We are reworking this system to make it better, however, there is a workaround in the meantime that provides direct access to files through a variable to your pipeline prospects.  1. go to your folders, let's use Sample-Capital-DataRoom,...

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What field or variable are we supposed to use to document that we have met the potential LP and that we are confident they are accredited?

Asked by:
Community Member
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Apr 27, 2024

This is important to document that we are not doing a general solicitation.

Top answer:

Tags are great for this use case. Also, you can setup a Meeting stage where you can move LPs that you have met with. 

 -  Mike Suprovici
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Top answer:

The API is only generally available for Decile Partners at the moment. We'll have some more options for using the API soon. Find out more about starting a relationship with Decile Partners here

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How do I set the fund information fields that shows up in Decile Pro?

Asked by:
Community Member
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Apr 22, 2024

How can I set the fields that show up in Decile Pro, such as: • Thesis • Description • News

Top answer:

Note: We are aware that these settings are a little bit hidden right now, and plan to have a more unified place to change them and see how they appear in the future. Currently, these fields can be set by going to decilehub.com/firm_admi...

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Top answer:

Please follow the steps below to find and use the Thesis Generator Tool in Decile Hub -1. Navigate to Settings in the left nav -2. Click on Entity Management -3. Now click on the edit button next to the fund you would like to develop a...

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Decile Base is an AI-powered knowledge base designed specifically for the venture capital industry. This new product by VC Lab provides immediate responses to complex questions related to all facets of venture capital operations based on...

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fund_details.close_at

Asked by:
Community Member
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Apr 04, 2024

How does one update "fund_details.close_at" that gets shown in a PACT email template?

Top answer:

To update the "fund_details.close_at" variable in Decile Hub, you need to navigate to the Fund Admin section called "Entity Management" in the Back Office. However, this section is only available to Decile Partners customers. Lastly, to ...

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How do I get an api key?

Asked by:
Community Member
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Mar 14, 2024

I want to be able to use the Decile Hub API. How can I generate a new access token?

Top answer:

Decile Hub API keys are available from Hub Settings > API > API Tokens Not all Hub users have access to the API. If you are on a free Hub plan and want to upgrade to be able to use the API, contact your account rep or support.

 -  Travis Giggy
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Filter in the directory

Asked by:
Community Member
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Mar 11, 2024

The directory has a significant flaw, that besides sorting it does not let you do anything. Many times I would like to understand which pipelines people are in, but it does not let me filter pipe pipeline or sort that field. A simple has value/has...

Top answer:

Thank you for sharing your feedback with us! We'll definitely keep it in mind for future updates to improve the directory. If you have any more suggestions or questions, feel free to reach out anytime.

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How can I have an external user upload files to a dataroom

Asked by:
Community Member
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Mar 08, 2024

How can I have an external user upload files to a dataroom? If this is not currently a feature it should be seriously considered for a near future enhancement. I've heard Adeo talk about the enhanced security of other Decile Hub features that rep...

Top answer:

Currently, external users cannot directly upload files to a Decile Hub data room. If you need an external user to contribute a file, they would need to send it to an internal user who could then upload it to the Data Room. However, your ...

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Submitting a fix recommendation

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Mar 01, 2024

In the deal emails management, you have the "1.b.2. Inbound inquiry added" template. By default it is set to send this email to the Pipeline Prospect, which is absolutely wrong. I changed it manually to "Account Owner", but before that it sent thi...

Top answer:

Update: The email template you're referencing was part of the previous iteration of the Deals pipeline. Thanks for raising the issue, apologies for the misconfiguration. This particular problem will no longer be an issue for newly create...

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Unable to import bulk LP contacts using CSV file

Asked by:
Community Member
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Feb 22, 2024

Error with Please submit a valid csv file. - Invalid byte sequence in UTF-8 in line 57.

Top answer:

This error may be due to an issue with the formatting or content of your CSV file. Try opening the file in Google Sheets and then downloading it as a CSV file again. This process can often resolve any hidden formatting issues. If the pro...

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Added Deals by Investment Inquiries Form

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Feb 12, 2024

When an investment is added via the web form, it should have a stage "Added by Investment Inquiries Form" (this is also what I set in the "Forms" settings. Instead, it is just being added with the stage "Added", with no notification email. Also, n...

Top answer:

We've noticed a glitch in our system that's causing submissions from the Investment Inquiries Form to be routed to the wrong stage ("Added" instead of "Added by Investment Inquiries Form") for newly created Hub accounts. Our team is act...

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Top answer:

In this Loom instruction video Travis demonstrates, step-by-step, how to grant a pipeline prospect direct access to a specific data room folder, bypassing the default authentication process that typically requires logging in. He begins b...

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Can I send a newsletter from decile hub?

Asked by:
Community Member
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Jan 31, 2024

Top answer:

Currently, Decile Hub does not have a dedicated newsletter functionality. However, you can send emails to multiple recipients by either having everyone in a pipeline stage where the next action is to send the email or by manually selecti...

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How to edit link for the firm's pitch deck?

Asked by:
Community Member
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Jan 27, 2024

Top answer:

1. To edit the link for your pitch deck, go to the Data Room / Folder where your deck is located and find the deck file.  2. Click on the paperclip symbol next to the deck file's name and click "Copy file URL to share". This will copy th...

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Where is the hub setup checklist in Decile Hub?

Asked by:
Community Member
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Jan 25, 2024

Top answer:

The Setup Checklist is seen on your Dashboard.  you can get here from three locations 1. Go to {{YOUR_SUBDOMAIN}}.decilehub.com/dashboard 2. At the bottom of the left nav is a link to "Dashboard" 3. In the green banner at the top, if yo...

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1. Begin by clicking on your profile picture located in the top right-hand corner of the screen. 2. From the dropdown menu that appears, select "edit profile." 3. You will now see an open field labeled "Email Signature" where you can inp...

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Community Member
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What are next steps for a new manager?

Asked by:
Community Member
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Jan 14, 2024

Top answer:

New Managers need to develop a Thesis, form a team, complete initial fundraising, finish a first close, finalize fundraising, and deploy the capital. These activities are completed in a series of fund lifecycle phases, which are outlined...

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Community Member
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Top answer:

When asking a question in Decile Hub, try to be as specific as possible, and phrase the query as a question. You can also provide context to help the AI give better answers. For example, "I just completed a first close on my fund with $2...

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Top answer:

To reimburse your $5,000 Decile Partners retainer, please feel free to initiate the transfer from the fund to your personal account once the funding for the capital call is received.

 -  Frank Garcia
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I just opened a new Hub Account, what should I do as next steps for clean setup?

Asked by:
Community Member
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Jan 12, 2024

This is even more robust than I expected! But there's a lot, since I am both a new manager and new to Decile Hub. What are some of the first things I should do for success?

Top answer:

After opening a new Hub account, follow these steps for a clean setup: 1. Connect your email account: Go to the Integrations page located under your profile picture (top right-hand corner). Click on 'Sign in with Google' or 'Sign in wit...

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How can Decile Base AI be used within Decile Hub?

Asked by:
Community Member
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Jan 12, 2024

I see that Decile Base is integrated with Decile Hub, What are some best practices for utilizing the AI within the platform?

Top answer:

Decile Base can provide answers on a variety of topics related to using Decile Hub, including: Some starter questions to help your experience from within your account: At a high level see what it can do for you, with something like "Wh...

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Community Member
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Does Decile Hub have a template valuation policy?

Asked by:
Community Member
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Dec 22, 2023

Top answer:

Decile Group has developed this Valuation Policy for the VC Lab community. The policy has been adopted by the majority of Decile Partner firms. 

 -  Mike Suprovici
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What's the Decile Hub pricing?

Asked by:
Community Member
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Dec 18, 2023

Where can I find the Decile Hub pricing?

Top answer:

Decile Hub is free for participants of the VC Lab accelerator. In 2024, Decile Hub will be opened up to the public. The product will continue have a robust free offering, and there will also be premium SaaS package for some additional fe...

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How can a VC fund manager generate the schedule K-1 forms for their limited partners in Decile Hub?

Asked by:
Community Member
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Dec 12, 2023

In the United States, venture funds are legally required to send each LP a schedule K-1 tax document every year by March 15, and many platforms (like AngelList) generate these documents automatically (https://learn.angellist.com/articles/schedule-...

Top answer:

Enduring VC Firms work with specialized VC tax firms to produce documentation like K-1s for each of their LPs. It's very important that there is a separation between the tax firm and the fund administrator to reduce potential conflicts o...

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How do you set up a sign-able contract in decile hub?

Asked by:
Community Member
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Dec 10, 2023

I'd like to be able to set up an investor accreditation validation linked to a potential LP and then filed on their profile. Is there a way to do this? (I'd rather not have to use Docusign separately for this.)

Top answer:

There is currently no feature to set up a custom agreement and have it electronically signed via Hub (from the customer/user side) - however we are currently exploring this kind of capability. A third-party electronic signature solution ...

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Do the Financial Statement reports produced for a fund in Decile Hub include a Cash flow Statement?

Asked by:
Community Member
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Dec 06, 2023

Decile Hub produces a set of financial statements for a fund. These seem to include a balance sheet, an income statement, a statement of changes in equity and notes of the investment schedule. There doesn't though appear to be a cash flow statement.

Top answer:

The financial statement reports do not include a Cash Flow Statement. With that being said, a Cash Flow Statement can be produced within Hub and exported if needed.

 -  Rob Del Prete
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What is the data security policy/strategy of Decile Hub to ensure users' data is kept safely?

Asked by:
Community Member
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Dec 03, 2023

I am going to add sensitive confidential data to Decile Hub. How can I be sure it will be not accessible for third parties through a leakage on the Decile Hub end? Does the Decile Hub system pass any cybersecurity checks and audits? Is there any c...

Top answer:

Please refer to the the Decile Hub Privacy Policy and Terms of Use for more details. Perhaps more importantly however, the Decile Group organization abides by the principles of the Mensarius Oath and we take this responsibility very seri...

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Does decile hub automatically update valuation information across different funds on the platform that are invested in the same company?

Asked by:
Community Member
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Dec 02, 2023

Does Decile Hub automatically update valuations across funds invested in the same company? Ie: if fund A using Decile Hub as an admin platform updates the valuation of company A to X, will Decile Hub prompt fund B to update company A's valuation t...

Top answer:

Not yet. There are several privacy, ethical and business issues with this approach that would need to resolved before rolling a feature like this out. For example, the portfolio company many not want this to occur because they typically ...

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Top answer:

Most investments are in USD, so use USD. Use CAD if you are primarily planning to invest in CAD in Canadian startups, raising primarily from Canadian LPs.

 -  Adeo Ressi
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How to send an SHA through Decile Hub

Asked by:
Community Member
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Sep 24, 2023

After the LP signs a PACT and confirms their commitment we send them an SHA on docusign. I was wondering if there is any way to cut out docusign completely and send the SHA through Decile Hub. 

Top answer:

Decile Hub manages the signature process for members of Decile Launch and Decile Partners.  Venture capital funds do not use a SHA. Limited partners sign a Limited Partner Agreement, or LPA. They normally also sign a Subscription Agreem...

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Decile Hub - Deal Tracking capabilities

Asked by:
Community Member
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Sep 10, 2023

I asked Decile Base about the deal tracking capabilities of Decile Hub and here's the response that I got:  Decile Hub offers a comprehensive deal tracking system. It includes a CRM with pre-configured templates for closing new investments and sta...

Top answer:

As a manager, you need to reach out and secure updates from portfolio companies and prospective portfolio companies on a regular basis. Decile Hub has CRM tools to manage this easily. A release is currently being developed to automatical...

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A common approach is for you to request the data room from the company and do your diligence from their systems. Another approach is to customize your Investment Inquiries form. It allows for document uploads etc..

 -  Mike Suprovici
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Decile Hub: is a term sheet is required for Deal Memos.

Asked by:
Community Member
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Jun 06, 2023

For Deal Memos, is a term sheet required? Or can we add it once there is one in place?

Top answer:

Deal Memos are dynamic documents that evolve as more information about a potential investment becomes available. It is not necessary to upload a term sheet, but it can be added as it becomes available (the Attachments and Links tab).

 -  Travis Giggy
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