Using Decile Hub

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Decile Hub is the leading platform to grow and manage next generation venture capital firms. The platform of choice for over 500 VC firms

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Where do I find my signed LPA files?

Top answer:

1. left navigation click files 2. In the lower left of the page that loads is "Shared LP files" with your fund name nested below that 3. click that fund name 4. you will see folders with all your LP names 5. within each folder named for ...

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Q. Is the information of Limited Partners entered into Decilehub visible only to me, or do others have access to it as well?

As the information of Limited Partners can be sensitive, I am wondering whether only writer (and team) can check. 

Top answer:

This is a great question, and I understand your concern.  We have built Decile Hub to be entirely walled off between each of the accounts that have signed up.  What that means is the only people viewing your inserted data are the write...

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Adding someone using the Chrome extension that is not an LP, Connector, or Recruit

When adding someone with the Chrome extension that isn't an LP, Connector, or Recruit (e.g. an Entrepreneur, PC executive, etc.), what is the easiest way to insert them directly into the general Directory so they show up in the "People" database?  When using the Chrome extension, you must choose a "Pipeline" to import the contact into. I am logging deals and want to use the extension to add the entrepreneurs from the deals I'm reviewing directly into the "People"  database since they don't fit into the other database categories.  Thanks.

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How does DecileHub handle currency fluctuations for international investments?

For a fund with international investments, does DecileHub track differences in currency? Or is the best practice to simply keep all investments denominated in one currency?

Top answer:

Typically funds invest in one currency and it's usually USD. This is because many companies with the ambition to become venture scale, usually move their HQ to a major domicile such as Delaware. VCs tend to standardize their currency for...

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Updating the Investments section in Decile

- How are comments in the "Transaction comment" section  typically structured within Decile Hub? - How is automation in activity triggered when updating valuations? Are there parameters to trigger automation?

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What does the message for capital calls look like for LPs when we call capital from Decile Hub?

Do the LPs receive something like a one-click invoice in the form of a capital call or a link with a personalized message from the GP?

Top answer:

They receive an email that summarizes the capital call notice and a link to log in to Decile Pro (https://decilepro.com/) to review more details and to retrieve wire instructions. 

 -  Mike Suprovici
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How do I update the valuation of a portfolio company in the Investments subsection of Decile Hub?

Decile Base Answer: I can't confidently answer this question, please start a new Decile Base post to have this question answered.

Top answer:

In Hub on the left nav, select Back Office, Investments then click Update Valuation next to the portfolio company. Now click Add Funding Round and add the relevant information for the new round, click Save. Now click Funding Rounds and s...

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When invitees register for events via hub, are they provided with an option to add to calendar?

Top answer:

In the registration confirmation email they are provided with add to calendar links. And immediately after registering they are shown iCal, outlook, and gCal links.

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I just created a new event via the events feature, and it looks like it sent out both the invite email (which I wanted sent) as well as a reminder template email (which I did not intend to have be sent). Where can I find the settings so next time this doesn't happen?

Top answer:

Please follow these steps, see screenshots for clarification. • Navigate to Events. • Click on the respective event. • You will see three menu options: "Event Details", "Settings", and "Event Attendees". • Click on "Event Attendees". • C...

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When the same LP signs a new PACT with a higher amount does it overwrite the existing PACT or create a new PACT?

Top answer:

When the same Limited Partner (LP) signs a new PACT (using the same email address as before) with a higher amount, the system overwrites the existing PACT. This overwrite includes updating the PACT amount to the new higher value and the ...

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Where is File System under the Model folder in Decile Hub?

Top answer:

Are you asking us how to access your files in Decile Hub's File System? • If so: • Navigate to the "FILES" section in the left navigation. • Click on "All Folders." • You have two Custom Data Rooms/Folders in your Hub account, one ...

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I try to add a tag and it flashes "added" but then isn't displayed.

Top answer:

This is a known issue that we'll try to get fixed up soon. To add a tag ensure you hit the "Enter" or "Space" key after the tag and it should be successful. Here's a video explaining it further: https://www.loom.com/share/36d3f10d4b6942c...

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How do I add a second fund in our Decile Hub?

Top answer:

Currently, adding funds through the platform by yourself is not supported. Could you please share why you need to add a second fund? Understanding your specific needs will help us provide the best possible assistance. For example, if you...

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Please explain the difference between user variables and system variables.

Top answer:

User variables are data points that users create and define for specific needs. They can represent a variety of information such as a URL, a name, a date, or any other specific data that the user wants to use regularly. These variables c...

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How do I link to a file in an email template? The instructions for folder / files says you can link to files, but in the panel I only see folders

“Files refer to the links or variables that can be added to the body of the email. These links or variables direct the recipient to specific files or data rooms when clicked. Data rooms are essentially folders where you can store and share files with custom permissions. The links to these data rooms or specific files within them can be embedded in the email templates and sent to recipients, providing them direct access to the shared content.” But in my panel I just see this: [image.png] I have files in Core Distruption Fund Sales Assets but I  cannot see any way to get a link to them. If I copy the Link from the Files section then I just have a link, not a variable.

Top answer:

We are reworking this system to make it better, however, there is a workaround in the meantime that provides direct access to files through a variable to your pipeline prospects.  1. go to your folders, let's use Sample-Capital-DataRoom,...

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What field or variable are we supposed to use to document that we have met the potential LP and that we are confident they are accredited?

This is important to document that we are not doing a general solicitation.

Top answer:

Tags are great for this use case. Also, you can setup a Meeting stage where you can move LPs that you have met with. 

 -  Mike Suprovici
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I'd love to test out the Hub API for the Chrome extension.

Top answer:

The API is only generally available for Decile Partners at the moment. We'll have some more options for using the API soon. Find out more about starting a relationship with Decile Partners here

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How do I set the fund information fields that shows up in Decile Pro?

How can I set the fields that show up in Decile Pro, such as: • Thesis • Description • News

Top answer:

Note: We are aware that these settings are a little bit hidden right now, and plan to have a more unified place to change them and see how they appear in the future. Currently, these fields can be set by going to decilehub.com/firm_admi...

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Where in Decile Hub can I find the Thesis Generator Tool?

Top answer:

Please follow the steps below to find and use the Thesis Generator Tool in Decile Hub -1. Navigate to Settings in the left nav -2. Click on Entity Management -3. Now click on the edit button next to the fund you would like to develop a...

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what is decile base?

Top answer:

Decile Base is an AI-powered knowledge base designed specifically for the venture capital industry. This new product by VC Lab provides immediate responses to complex questions related to all facets of venture capital operations based on...

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fund_details.close_at

How does one update "fund_details.close_at" that gets shown in a PACT email template?

Top answer:

To update the "fund_details.close_at" variable in Decile Hub, you need to navigate to the Fund Admin section called "Entity Management" in the Back Office. However, this section is only available to Decile Partners customers. Lastly, to ...

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How do I get an api key?

I want to be able to use the Decile Hub API. How can I generate a new access token?

Top answer:

Decile Hub API keys are available from Hub Settings > API > API Tokens Not all Hub users have access to the API. If you are on a free Hub plan and want to upgrade to be able to use the API, contact your account rep or support.

 -  Travis Giggy
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Filter in the directory

The directory has a significant flaw, that besides sorting it does not let you do anything. Many times I would like to understand which pipelines people are in, but it does not let me filter pipe pipeline or sort that field. A simple has value/has none, would be already sufficient...

Top answer:

Thank you for sharing your feedback with us! We'll definitely keep it in mind for future updates to improve the directory. If you have any more suggestions or questions, feel free to reach out anytime.

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How can I have an external user upload files to a dataroom

How can I have an external user upload files to a dataroom? If this is not currently a feature it should be seriously considered for a near future enhancement. I've heard Adeo talk about the enhanced security of other Decile Hub features that replaced the need to send email. Uploading files to a deal room should be in that same category considering that sensitive information for due diligence will need to be sent to funds via email until this feature is implemented.

Top answer:

Currently, external users cannot directly upload files to a Decile Hub data room. If you need an external user to contribute a file, they would need to send it to an internal user who could then upload it to the Data Room. However, your ...

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Submitting a fix recommendation

In the deal emails management, you have the "1.b.2. Inbound inquiry added" template. By default it is set to send this email to the Pipeline Prospect, which is absolutely wrong. I changed it manually to "Account Owner", but before that it sent this email to the guy that submitted the inbound offer. The language of this email suggests that it was meant to notify the VC and not the founder.

Top answer:

Update: The email template you're referencing was part of the previous iteration of the Deals pipeline. Thanks for raising the issue, apologies for the misconfiguration. This particular problem will no longer be an issue for newly create...

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Unable to import bulk LP contacts using CSV file

Error with Please submit a valid csv file. - Invalid byte sequence in UTF-8 in line 57.

Top answer:

This error may be due to an issue with the formatting or content of your CSV file. Try opening the file in Google Sheets and then downloading it as a CSV file again. This process can often resolve any hidden formatting issues. If the pro...

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Added Deals by Investment Inquiries Form

When an investment is added via the web form, it should have a stage "Added by Investment Inquiries Form" (this is also what I set in the "Forms" settings. Instead, it is just being added with the stage "Added", with no notification email. Also, no clear date stamp on when this stage was added. The result: people submit their companies, but we do not know about that and when checking manually, we have hard time realizing when this was even added. 

Top answer:

We've noticed a glitch in our system that's causing submissions from the Investment Inquiries Form to be routed to the wrong stage ("Added" instead of "Added by Investment Inquiries Form") for newly created Hub accounts. Our team is act...

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How to create a Folder link to bypass authentication?

Top answer:

In this Loom instruction video Travis demonstrates, step-by-step, how to grant a pipeline prospect direct access to a specific data room folder, bypassing the default authentication process that typically requires logging in. He begins b...

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Can I send a newsletter from decile hub?

Top answer:

Currently, Decile Hub does not have a dedicated newsletter functionality. However, you can send emails to multiple recipients by either having everyone in a pipeline stage where the next action is to send the email or by manually selecti...

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How to edit link for the firm's pitch deck?

Top answer:

1. To edit the link for your pitch deck, go to the Data Room / Folder where your deck is located and find the deck file.  2. Click on the paperclip symbol next to the deck file's name and click "Copy file URL to share". This will copy th...

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Where is the hub setup checklist in Decile Hub?

Top answer:

The Setup Checklist is seen on your Dashboard.  you can get here from three locations 1. Go to {{YOUR_SUBDOMAIN}}.decilehub.com/dashboard 2. At the bottom of the left nav is a link to "Dashboard" 3. In the green banner at the top, if yo...

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how do I set up an email signature in decile hub?

Top answer:

1. Begin by clicking on your profile picture located in the top right-hand corner of the screen. 2. From the dropdown menu that appears, select "edit profile." 3. You will now see an open field labeled "Email Signature" where you can inp...

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Community Member
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What are next steps for a new manager?

Top answer:

New Managers need to develop a Thesis, form a team, complete initial fundraising, finish a first close, finalize fundraising, and deploy the capital. These activities are completed in a series of fund lifecycle phases, which are outlined...

 - 
Community Member
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What are best practices to ask questions in Decile Base?

Top answer:

When asking a question in Decile Hub, try to be as specific as possible, and phrase the query as a question. You can also provide context to help the AI give better answers. For example, "I just completed a first close on my fund with $2...

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How do I submit the reimbursement for my Decile Partners retainer?

Top answer:

To reimburse your $5,000 Decile Partners retainer, please feel free to initiate the transfer from the fund to your personal account once the funding for the capital call is received.

 -  Frank Garcia
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I just opened a new Hub Account, what should I do as next steps for clean setup?

This is even more robust than I expected! But there's a lot, since I am both a new manager and new to Decile Hub. What are some of the first things I should do for success?

Top answer:

After opening a new Hub account, follow these steps for a clean setup: 1. Connect your email account: Go to the Integrations page located under your profile picture (top right-hand corner). Click on 'Sign in with Google' or 'Sign in wit...

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How can Decile Base AI be used within Decile Hub?

I see that Decile Base is integrated with Decile Hub, What are some best practices for utilizing the AI within the platform?

Top answer:

Decile Base can provide answers on a variety of topics related to using Decile Hub, including: Some starter questions to help your experience from within your account: At a high level see what it can do for you, with something like "Wh...

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Community Member
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Can I setup DecileHub stages so that I can choose the next stage?

For example, a prospect may be willing to sign a PACT, might request more materials, or not respond. Each of these outcomes should lead to a different stage. I know we can manually set stages; the value of this feature is to constrain the choices available at each point. Is there any way to offer more than one button for the "Move to Stage" functionality? Ideally, it would be great to have some time-based automations. E.g., a timeout that moves a prospect to "Unresponsive" after repeated contacts.

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Does Decile Hub have a template valuation policy?

Top answer:

Decile Group has developed this Valuation Policy for the VC Lab community. The policy has been adopted by the majority of Decile Partner firms. 

 -  Mike Suprovici
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What's the Decile Hub pricing?

Where can I find the Decile Hub pricing?

Top answer:

Decile Hub is free for participants of the VC Lab accelerator. In 2024, Decile Hub will be opened up to the public. The product will continue have a robust free offering, and there will also be premium SaaS package for some additional fe...

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How can a VC fund manager generate the schedule K-1 forms for their limited partners in Decile Hub?

In the United States, venture funds are legally required to send each LP a schedule K-1 tax document every year by March 15, and many platforms (like AngelList) generate these documents automatically (https://learn.angellist.com/articles/schedule-k-1). How does this work in Decile Hub?

Top answer:

Enduring VC Firms work with specialized VC tax firms to produce documentation like K-1s for each of their LPs. It's very important that there is a separation between the tax firm and the fund administrator to reduce potential conflicts o...

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How do you set up a sign-able contract in decile hub?

I'd like to be able to set up an investor accreditation validation linked to a potential LP and then filed on their profile. Is there a way to do this? (I'd rather not have to use Docusign separately for this.)

Top answer:

There is currently no feature to set up a custom agreement and have it electronically signed via Hub (from the customer/user side) - however we are currently exploring this kind of capability. A third-party electronic signature solution ...