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Using Decile Hub

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Decile Hub is the leading platform to grow and manage next generation venture capital firms. The platform of choice for over 500 VC firms

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Unable to import bulk LP contacts using CSV file

Error with Please submit a valid csv file. - Invalid byte sequence in UTF-8 in line 57.

Top answer:

This error may be due to an issue with the formatting or content of your CSV file. Try opening the file in Google Sheets and then downloading it as a CSV file again. This process can often resolve any hidden formatting issues. If the pro...

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How to create a Folder link to bypass authentication?

Top answer:

In this Loom instruction video Travis demonstrates, step-by-step, how to grant a pipeline prospect direct access to a specific data room folder, bypassing the default authentication process that typically requires logging in. He begins b...

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Can I send a newsletter from decile hub?

Top answer:

Currently, Decile Hub does not have a dedicated newsletter functionality. However, you can send emails to multiple recipients by either having everyone in a pipeline stage where the next action is to send the email or by manually selecti...

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How to edit link for the firm's pitch deck?

Top answer:

1. To edit the link for your pitch deck, go to the Data Room / Folder where your deck is located and find the deck file.  2. Click on the paperclip symbol next to the deck file's name and click "Copy file URL to share". This will copy th...

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Where is the hub setup checklist in Decile Hub?

Top answer:

The Setup Checklist is seen on your Dashboard.  you can get here from three locations 1. Go to {{YOUR_SUBDOMAIN}}.decilehub.com/dashboard 2. At the bottom of the left nav is a link to "Dashboard" 3. In the green banner at the top, if yo...

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how do I set up an email signature in decile hub?

Top answer:

1. Begin by clicking on your profile picture located in the top right-hand corner of the screen. 2. From the dropdown menu that appears, select "edit profile." 3. You will now see an open field labeled "Email Signature" where you can inp...

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What are next steps for a new manager?

Top answer:

New Managers need to develop a Thesis, form a team, complete initial fundraising, finish a first close, finalize fundraising, and deploy the capital. These activities are completed in a series of fund lifecycle phases, which are outlined...

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What are best practices to ask questions in Decile Base?

Top answer:

When asking a question in Decile Hub, try to be as specific as possible, and phrase the query as a question. You can also provide context to help the AI give better answers. For example, "I just completed a first close on my fund with $2...

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How do I submit the reimbursement for my Decile Partners retainer?

Top answer:

To reimburse your $5,000 Decile Partners retainer, please feel free to initiate the transfer from the fund to your personal account once the funding for the capital call is received.

 -  Frank Garcia
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I just opened a new Hub Account, what should I do as next steps for clean setup?

This is even more robust than I expected! But there's a lot, since I am both a new manager and new to Decile Hub. What are some of the first things I should do for success?

Top answer:

After opening a new Hub account, follow these steps for a clean setup: 1. Connect your email account: Go to the Integrations page located under your profile picture (top right-hand corner). Click on 'Sign in with Google' or 'Sign in wit...

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How can Decile Base AI be used within Decile Hub?

I see that Decile Base is integrated with Decile Hub, What are some best practices for utilizing the AI within the platform?

Top answer:

Decile Base can provide answers on a variety of topics related to using Decile Hub, including: Some starter questions to help your experience from within your account: At a high level see what it can do for you, with something like "Wh...

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Can I setup DecileHub stages so that I can choose the next stage?

For example, a prospect may be willing to sign a PACT, might request more materials, or not respond. Each of these outcomes should lead to a different stage. I know we can manually set stages; the value of this feature is to constrain the choices available at each point. Is there any way to offer more than one button for the "Move to Stage" functionality? Ideally, it would be great to have some time-based automations. E.g., a timeout that moves a prospect to "Unresponsive" after repeated contacts.

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What's the Decile Hub pricing?

Where can I find the Decile Hub pricing?

Top answer:

Decile Hub is free for participants of the VC Lab accelerator. In 2024, Decile Hub will be opened up to the public. The product will continue have a robust free offering, and there will also be premium SaaS package for some additional fe...

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How can a VC fund manager generate the schedule K-1 forms for their limited partners in Decile Hub?

In the United States, venture funds are legally required to send each LP a schedule K-1 tax document every year by March 15, and many platforms (like AngelList) generate these documents automatically (https://learn.angellist.com/articles/schedule-k-1). How does this work in Decile Hub?

Top answer:

Enduring VC Firms work with specialized VC tax firms to produce documentation like K-1s for each of their LPs. It's very important that there is a separation between the tax firm and the fund administrator to reduce potential conflicts o...

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How do you set up a sign-able contract in decile hub?

I'd like to be able to set up an investor accreditation validation linked to a potential LP and then filed on their profile. Is there a way to do this? (I'd rather not have to use Docusign separately for this.)

Top answer:

There is currently no feature to set up a custom agreement and have it electronically signed via Hub (from the customer/user side) - however we are currently exploring this kind of capability. A third-party electronic signature solution ...

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Do the Financial Statement reports produced for a fund in Decile Hub include a Cash flow Statement?

Decile Hub produces a set of financial statements for a fund. These seem to include a balance sheet, an income statement, a statement of changes in equity and notes of the investment schedule. There doesn't though appear to be a cash flow statement.

Top answer:

The financial statement reports do not include a Cash Flow Statement. With that being said, a Cash Flow Statement can be produced within Hub and exported if needed.

 -  Rob Del Prete 0
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What is the data security policy/strategy of Decile Hub to ensure users' data is kept safely?

I am going to add sensitive confidential data to Decile Hub. How can I be sure it will be not accessible for third parties through a leakage on the Decile Hub end? Does the Decile Hub system pass any cybersecurity checks and audits? Is there any certification?

Top answer:

Please refer to the the Decile Hub Privacy Policy and Terms of Use for more details. Perhaps more importantly however, the Decile Group organization abides by the principles of the Mensarius Oath and we take this responsibility very seri...

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Does decile hub automatically update valuation information across different funds on the platform that are invested in the same company?

Does Decile Hub automatically update valuations across funds invested in the same company? Ie: if fund A using Decile Hub as an admin platform updates the valuation of company A to X, will Decile Hub prompt fund B to update company A's valuation to X or, perhaps, automatically update the valuation?  If it would it be a bad idea to standardize the valuation of a company across investors on the platform, why?

Top answer:

Not yet. There are several privacy, ethical and business issues with this approach that would need to resolved before rolling a feature like this out. For example, the portfolio company many not want this to occur because they typically ...

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I am based in Ontario (not sure yet where to domicile given web3). I am expecting Canadian and US investors, should I use USD or CAD for currency in Decile Hub?

Top answer:

Most investments are in USD, so use USD. Use CAD if you are primarily planning to invest in CAD in Canadian startups, raising primarily from Canadian LPs.

 -  Adeo Ressi
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How to send an SHA through Decile Hub

After the LP signs a PACT and confirms their commitment we send them an SHA on docusign. I was wondering if there is any way to cut out docusign completely and send the SHA through Decile Hub. 

Top answer:

Decile Hub manages the signature process for members of Decile Launch and Decile Partners.  Venture capital funds do not use a SHA. Limited partners sign a Limited Partner Agreement, or LPA. They normally also sign a Subscription Agreem...

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Decile Hub - Deal Tracking capabilities

I asked Decile Base about the deal tracking capabilities of Decile Hub and here's the response that I got:  Decile Hub offers a comprehensive deal tracking system. It includes a CRM with pre-configured templates for closing new investments and staying in touch with your community. Deal Memos can be completed by each team member and exported in PDF. The platform also provides data rooms with granular permissions and preview capability, allowing you to see every file someone viewed and how long they viewed each page. However, the ability to track quarterly or monthly updates from startups is currently not available but is being worked on. And my question here is if someone is aware of , even more and with details, the deal tracking capabilities of Decile Hub, when will Decile Hub have the ability to track quarterly and monthly updates ?

Top answer:

As a manager, you need to reach out and secure updates from portfolio companies and prospective portfolio companies on a regular basis. Decile Hub has CRM tools to manage this easily. A release is currently being developed to automatical...

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Is it good practice to allow investment targets to place documents into a data room on Decile Hub in orde r for us to complete our due diligence? In other words Decile Hub becomes the secure data room for the investment target we are considering

Top answer:

A common approach is for you to request the data room from the company and do your diligence from their systems. Another approach is to customize your Investment Inquiries form. It allows for document uploads etc..

 -  Mike Suprovici
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Will Hub be supporting any kind of cash flow forecasting at the fund level?

One of the biggest questions I have at all times is "How much money do I have in the fund for investments vs upcoming expenses, management fees, etc.?"  The current Decile Hub system of just showing a balance sheet doesn't give me any visibility into future fund admin costs coming, Management fees distributions, etc.  Especially if I am doing rolling closes and the amount of management fees due goes up with each new LP (for prior management fees).  It would be amazing to have a screen where I see forward cash requirements from the fund (admin expenses and management fees and any other budget fund level expenses) vs projected capital calls.  I am worried about running out of cash by investing too much and having to change my capital call structure to meet fees or costs.  I would really like this feature. 

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Decile Hub: is a term sheet is required for Deal Memos.

For Deal Memos, is a term sheet required? Or can we add it once there is one in place?

Top answer:

Deal Memos are dynamic documents that evolve as more information about a potential investment becomes available. It is not necessary to upload a term sheet, but it can be added as it becomes available (the Attachments and Links tab).

 -  Travis Giggy
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