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When selecting a call follow-up email template when sending the email it bounces back and comes back as failure code.
22 replies
Hi  @Stefano Scuderi
, if you send this email to another email address (e.g. another personal email you have access to) does this issue occur?
Interesting.  @Stefano Scuderi
 can you enable the decile assistant in your account under Settings -> Team so I can enter your account and send a test email to myself?
Hi  @Stefano Scuderi
I see the email sent to the other prospect, and my test prospect both worked. I think this may be an issue with emailing from s7scapital@gmail.com to s7scapital@gmail.com.
Okay was it tested with the calender and or follow on templates?
It doesn’t make sense if it can’t be delivered to 3 of my emails as you see here


Yes those all work fine for my test prospect. Stefano errors like these aren't typically related to Hub, but related to other factors. I took a look at you calendar url and that doesn't look suspicious. If your personal email has low email reputation this can occur. 
Try using the 2.1 schedule template and see if a email sends live not a test.  I just dont want to run into issues with investors.
The thing is how would i know if an investor has a low email reputation, dont want to run until those kind of issues too

he thing is how would i know if an investor has a low email reputation, dont want to run until those kind of issues too
I am referring to your gmail reputation, (the sender), not the recipient. The 2.1 works as well. I'd recommend disconnecting gmail until you can diagnose this issue.
Weird its a brand new Gmail account

its a brand new Gmail account

That would likely be the issue.
Had a feeling you’ll say that,  what about a gmail with 2 years of being active?

Thanks for the info, i switched it.  Is their a setting to adjust the 24 hour email limit or to bypass it saying i know im sending 2 emails in one day?
No way to disable it. Just need to change 1 character in the email subject however. (It's keyed off emails sent in last 24hrs with same subject)
I will be using the full package on this platform which Iike better then other crm platforms
So If i become annoying I apologize lol.
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