Pitch simulator not getting connected
https://pitch.decilelabs.com/ link is not working. Can you pls help
https://pitch.decilelabs.com/ link is not working. Can you pls help
Community Member
11 replies
If the https://pitch.decilelabs.com/ link is not working, please visit the Decile Hub support forum for assistance: Decile Hub Support. If the issue persists, you can also reach out through the main Decile Group website at https://decilegroup.com for further support.
Hello, we will investigate this!
Could you elaborate into what issues specifically you are running into?
Community Member
this is the error coming up
Interesting. We're not able to reproduce this on our side. Are you connecting via a proxy? Our hosting solution may be blocking your IP via their firewall.
Community Member
i am using community wifi
Community Member
all other decile websites are working though
This tool is using a different hosting provider, thus explaining the different firewall
Community Member
ok
Community Member
so what do we do now?
I expect you'll need to access the tool from another source that isn't blocked by our service provider.
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