Also can't delete a data room file with the three dots on the right. The dialog box to delete the file pops up but nothing happens. If you drill into the item's stats, however, you can do it there instantly.
5 replies
This is a known issue in Decile Hub where deleting a file via the three dots menu sometimes does not work—the dialog appears, but nothing happens. As a workaround, you can delete the file instantly by accessing the item's stats and deleting from there. For updates or to report your experience, visit the support thread: Unable to delete files in dataroom; issue persists for two days. Please advise..
If the issue continues, contacting Decile Hub support directly is recommended.
Thanks Michael, we're aware of this one and it's on our near-term roadmap.
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Notification messages are hidden by the top navigation bar:
Thanks
@Edel Churchill
, please try to report issue like this in their own thread in the future. Can you let me know what page you are on when seeing this?
BTW, maybe related, when I change settings for a data room, when I hit save, it also doesn't dismiss the box, but if I force close and come back, it clearly took the changes. In other words Save but not Save/Exit.
Also, I replied to base@decilehubmail.com and it bounced.
Also, I replied to base@decilehubmail.com and it bounced.
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