Hello team, I am experiencing an issue with the limited access to features that Decile Base can provide (see the attached screenshot). I am in Cohort 18 and have access to more features, such as the pipeline and Pact functional, etc. My Login email address: evgeny.kharitonov@gmail.com, my company, bme, has a page also in the Decile, but I have no access to it.
Access issues to features like the pipeline and Pact functionality in Decile Hub are often related to user permissions or account setup. If you are supposed to have access as part of your cohort or company, please contact Decile Hub support or your account administrator to ensure your permissions are correctly set. For further assistance, you can post your issue or follow up directly at Decile Hub Support.
If the issue persists, Decile Hub support can review your account and resolve access problems.
Hi Eugene, Misha and I noted this already via email and intercom, unsure if you saw our messages.
You've created 2 users. evgeny.kharitonov@gmail.com <- this is what you're currently logged in as. It's not connected to any account. Created June 28th. evgeny.khariitonov@gmail.com (note the extra "i") <- This is the user that is connected to bme capital. Created May 19th.
I have tried to delete my incorrect account and assign my Cohort 18 promo code and bme. but I am unable to transfer the company to the correct account and delete the account.
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