it appears you have deleted all contacts for me, what happened? I had a list of sent pacts outreach etc and now there is zero in pipeline and not pacts or reach out, can you please help asap.

6 replies

Hi Hanna, we haven't deleted any data of yours. I see both you and your teammate Michael each created accounts called Sigmoid Ventures and invited each other to them. You can switch between them in the top-right profile menu. We include in our instructions to create just one account per firm, for the reason above.
Would you like me to remove the relatively empty "sigmoidvc" account, to prevent this confusion moving forward?
Would you like me to remove the relatively empty "sigmoidvc" account, to prevent this confusion moving forward?

Hi Woody, I belive we only have one account, I have been logged into the same account the entire time, as have Micha. If you can see two accounts and yes you can delete sigmoidvc - but before you do that can you please let me know what data is there ?

You have access to 2 accounts, if you click the user icon in the top right, you will see those 2 accounts.
There are about 5 prospects entered into the sigmoidvc account.
There are about 5 prospects entered into the sigmoidvc account.

thanks please do delete the one with zero pacts and no commitment etc. thank you so much

This is done! This should be much easier to keep track of now. Let us know if run have any feedback or other issues.

Many thanks for your help , much appreciated
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