Error Id - Back Office - 76bfcc56-0954-4dec-b628-b1d35e9bb5b0
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6 replies
Community Member
Decile Base AI
It seems you are encountering a Back Office error with the ID: 76bfcc56-0954-4dec-b628-b1d35e9bb5b0. A 500 Internal Server Error typically indicates a server or application issue. Please try refreshing the page or logging out and back in. If the problem persists, report this error in the Decile Base Hub Support channel, providing the error ID for reference. You can find more information and support at Decile Hub Support.
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Community Member
https://us5.datadoghq.com/logs?query=service%3Aproduction_hub_app&agg_m=count&agg_m_source=base&agg_t=count&cols=host%2Cservice&context_event=AZY1bgc7AAAS5gCu86ko2AAF&event=&fromUser=true&messageDisplay=inline&refresh_mode=sliding&storage=hot&stream_sort=time%2Cdesc&to_event=AwAAAZY1bgYqYvqtnQAAABhBWlkxYmdjN0FBQVM1Z0N1ODZrbzJBQVAAAAAkMDE5NjM1NmYtNDYzMS00MDFhLTliODctMGJhYmFhMmYyOGIzAAACkQ&viz=&from_ts=1744652825161&to_ts=1744653125163&live=false
Community Member
Hi
@Woody Butler
, is there an update on this one? We are trying to get Roadster closed today.
CC:
@Mike Suprovici
CC:
Community Member
I will get started on a fix now.
Community Member
Hi
@Ryan Else
, It looks like the issue may have been resolved. I've got some extra guards against this incoming this afternoon, but in the meantime you should be able to view any other page than the dashboard.
For example, https://roadstercapital.decilehub.com/firm_admin/entities/A1NAdLKX/capital_accounts?disable_left_nav_caching=true should work okay for you.
For example, https://roadstercapital.decilehub.com/firm_admin/entities/A1NAdLKX/capital_accounts?disable_left_nav_caching=true should work okay for you.
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