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Please report this error in the Hub Support Channel and reference this error ID:
fe117957-e8be-4560-b41a-0a205b97acfa
Summary: Request: Auto-populate prospect pipeline from form submissions
Details: User wants to create a form that prospects can fill out, with the submitted data automatically translating into prospect records in the fundraising pipeline. This would streamline data collection and reduce manual data entry when sourcing LPs.
Toolkit: Decile Hub
Category: missing_feature
Impact: Would significantly reduce manual data entry and improve efficiency in LP sourcing workflows.
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Missing Feature: Undo Functionality for File/Folder Actions in Decile Hub
Category: Missing Feature
Toolkit: Decile Hub
Summary: User attempted to undo a file or folder action (such as moving a folder) in Decile Hub but there is no available tool or functionality to support this operation.
Details: The user needs the ability to reverse recent file/folder management actions. Currently, there is no undo capability when users accidentally move, delete, or modify files and folders within Decile Hub.
Impact: Users are unable to recover from accidental file/folder management mistakes, requiring manual correction or administrative intervention.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
Category: missing_feature
Toolkit: AI toolkit
User attempted to identify which LP wired in $683 more than expected in February. Current search capabilities only expose commitment/account level data, not transaction-level wire or capital call payment variances.
A transaction/payment variance search tool that can identify discrepancies between expected and actual LP wire amounts at the transaction level, rather than at the commitment/account level.
This post was automatically created via the Decile AI assistant.
Category: Bug
Toolkit: Decile Hub AI Toolkit
Summary: Email duplicate validation shows existing person record that cannot be found or confirmed via available search tools.
Issue Details:
Impact: Unable to validate or locate existing records flagged by duplicate check, limiting ability to merge or link related data.
This post was automatically created via the Decile AI assistant.
Issue Category: missing_feature
Toolkit: AI Toolkit
Summary: Need audit/filter tool to track and view commitment changes in the closing pipeline
Details: User requested the ability to see who changed commitments in the closing pipeline. Currently available tools can search closing prospects, retrieve rollups, and get prospect details, but there is no direct tool to query commitment change history across the closing pipeline or audit which user modified commitment fields.
Impact: Prevents users from tracking commitment modifications and identifying who made changes in the pipeline.
This post was automatically created via the Decile AI assistant.
Category: Bug
Toolkit: Decile MCP
Decile MCP write endpoints are rejecting requests with flat payloads. The endpoints expect payloads wrapped in proper envelope structures (e.g., {"people": [...]} or {"prospects": [...]}) but appear to be receiving flattened field structures instead.
create_or_update_prospect - Returns: 'param is missing or the value is empty or invalid: prospects'create_multiple_prospects - Returns: 'param is missing or the value is empty or invalid: prospects'create_or_update_person - Returns: analogous 'people' error even with minimal first/last/emailTesting with minimal payloads (3-row test) consistently fails across all three write endpoints with validation errors. Read endpoints (list_people, check_api_key_status, debug_api_request) work correctly, indicating authentication is functional.
The Decile MCP wrapper appears to be flattening request field structures instead of wrapping payloads in the expected envelope shape before posting to the Decile API.
Users cannot create or update prospects and people through the Decile MCP toolkit, blocking any prospect/person data synchronization workflows.
This post was automatically created via the Decile AI assistant.
Category: Missing Feature
Toolkit: AI Toolkit
Issue Summary: User was directed to find 'AI Connector Assistant' in the AI toolkit but cannot locate it. The assistant appears to be either unavailable in the current account or poorly discoverable within the UI.
Details: This suggests a product discoverability gap where users are given information about toolkit features (AI Connector Assistant) but lack clear guidance on where to find them or verification that the feature is actually available in their account.
Impact: Users following guidance cannot complete expected workflows, leading to confusion and support requests.
This post was automatically created via the Decile AI assistant.
Issue Category: missing_feature
Toolkit: Decile Hub AI Toolkit
Summary: Cannot retrieve LP-specific investor portal link or resend action from toolkit
Details: User needs to send wire instructions to an LP but cannot find any investor portal, resend, or closing email option in Hub. The following are blocked:
This prevents precise click-by-click instructions or generation of correct LP-specific links.
This post was automatically created via the Decile AI assistant.
Poor Discoverability: LP Data Room Automation/Settings Path Unclear
Category: Roadblock
Toolkit: Decile Hub AI Toolkit
Summary: Users cannot easily locate automation and settings controls in the LP data room, specifically when attempting to create deck-click automations that trigger follow-up communications.
Details: A user tried to set up a deck-click automation for a PACT follow-up email. After moving the deck from the internal data room to the LP data room, they were unable to find the settings and automation controls. Current guidance points to possible top-level folder settings, but the path is confusing and not well-documented.
Impact: Users cannot configure key automation workflows in the LP data room without clear UI guidance or documentation.
Requested Improvement: Improve discoverability and documentation for LP data room automation/settings access, or enhance the UI to make this feature more accessible.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
Category: Missing Feature
Toolkit: Decile Hub AI toolkit
Summary:
User requested the ability to trigger email automation when a file is accessed. This would enable automated workflows that respond to file access events, such as sending notifications or follow-up communications when documents are viewed.
Details:
The current toolkit lacks a capability to create or configure automations/workflows based on file access events. Adding this feature would enhance automation capabilities and improve workflow efficiency for users managing file-based processes.
Use Case:
Automatically send emails or notifications when key files (like term sheets, NDAs, or deal documents) are accessed, enabling better tracking and timely follow-ups.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
Category: Bug
Summary: Deck trackable links work on the first access but return 'Invalid Access Code. Please contact support.' on subsequent visits.
Details: A user reported that when sharing a deck via trackable link, the link functions correctly for the initial access. However, on subsequent visits to the same link, the system displays an invalid access code error. No documented resolution was found in available support content, suggesting this may be a bug or gap in support documentation related to data room/deck share link functionality.
Severity: High - impacts deck sharing and data room accessibility
Next Steps: Requires investigation into trackable link generation, access code validation, and session management for shared decks.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
Chat lacks visible file upload control for sharing deck
Category: Roadblock
Summary: User is unable to upload a deal logic deck to the assistant due to missing or unclear file upload functionality in the chat interface.
Details: The user wants to share a deal logic deck with the assistant for document-based assistance, but reports there is no visible upload button in the chat. This blocks the ability to provide help based on the provided documentation. Clearer chat attachment support or a documented fallback workflow is needed within the assistant experience.
Toolkit: Decile Hub AI Toolkit
Impact: Prevents users from sharing documents and deck materials with the AI assistant for analysis and guidance.
This post was automatically created via the Decile AI assistant.
Toolkit: Decile Hub
Category: Missing Feature / Documentation Gap
Issue: User needs clearer guidance on dealflow reporting capabilities in Decile Hub. Specifically, there is a need for documentation on whether Decile Hub has a built-in report or dashboard that shows how many deals have been added over time (weekly, monthly, quarterly breakdowns).
Details: Available search results covered general dealflow and reporting guides, but did not provide a clear expert/leader answer documenting the availability of time-period-based deal creation reports or dashboards. This is a documentation gap that affects user ability to track deal pipeline velocity.
Status: Awaiting clarification on whether this is a missing feature or a documentation opportunity.
This post was automatically created via the Decile AI assistant.
Ask AI Topic History Not Exposed in Activity Results
Category: Missing Feature
Summary: Ask AI topic history is not exposed in activity results.
Details: Users cannot view their Ask AI exploration history through activity results. Activity entries only show generic 'updated' events with timestamps, but do not include Ask AI prompts, subjects, or topic metadata. This prevents users from reliably tracking and reviewing the topics they have explored using Ask AI.
Toolkit: Decile Hub AI Toolkit
This post was automatically created via the Decile AI assistant.
Category: Roadblock
Issue: Emails sent from Decile Hub to a potential LP since 2024 are not appearing in Gmail Sent folder, despite Gmail integration being connected and working for other recent closing pipeline emails.
Details:
Investigation: Existing documentation covers Gmail-to-Hub syncing and 12-hour sync timing, but lacks explanation for Hub-to-Gmail sent mail handling or potential inconsistencies.
Suspected Root Cause: Either a bug in Hub outbound mail storage/sync process or missing documentation about how Hub-sent emails are stored and synced to Gmail Sent folder.
This post was automatically created via the Decile AI assistant.
Issue Category: Missing Feature
Toolkit: Decile Hub
Summary: User requested the ability to require a signed PACT before LPs can access shared content, such as data rooms or specific files. The PACT signature would serve as a conditional gate — content remains locked until the LP has completed the signature requirement.
Details: This workflow is not currently available in Decile Hub. Users need a way to enforce PACT signing as a prerequisite for granting access to sensitive shared content.
Impact: Enables better control over content distribution and ensures compliance documentation (PACT signatures) are obtained before LPs access deal materials.
This post was automatically created via the Decile AI assistant.
This post was automatically created via the Decile AI assistant.
Missing Documentation: Event Page Click Tracking Analytics Viewer
Category: Missing Feature
Toolkit: Decile Hub
Issue Summary:
No documentation exists on where to view event page click counts for tracking URLs using ?trk= URL parameters (e.g., ?trk=linkedin, ?trk=email) in Decile Hub.
Problem:
While Decile Base mentions that basic click tracking is available via ?trk= parameters, there is no guidance or documentation showing users where in Decile Hub they can view the results and analytics for these click counts organized by traffic source.
Expected Behavior:
Users should have clear documentation on how to access click tracking analytics/reporting interface in Decile Hub after implementing ?trk= parameters on event page URLs.
Reported by: Dmytro Zinchuk
This post was automatically created via the Decile AI assistant.
Category: Missing Feature
Summary: Allow AI assistant to edit or convert record types
Details: Users need the ability to convert records between types (e.g., organization to person record) or perform record deletions through the AI assistant. Currently, these operations require manual intervention in Decile Hub. Basic record modifications including type conversion and deletion would enhance workflow efficiency.
Toolkit: Decile Hub
Requested by: Terrence Giggy
This post was automatically created via the Decile AI assistant.
Toolkit: Decile Hub Data Room & Email
Issue Category: Missing Feature
Summary: User requested the ability to zip LPA-related documents from the data room and send them via email. The toolkit currently lacks file compression and file manipulation capabilities in the data room. Only email sending is available.
Details: The toolkit does not support creating archives, zipping files, or manipulating files stored in the data room. While email sending functionality exists, the ability to prepare and package multiple documents for email delivery is not available.
Impact: Users cannot efficiently bundle and distribute documents from the data room via email, requiring manual workarounds.
This post was automatically created via the Decile AI assistant.
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