Hub Support | Decile Base

Leah Villegas

Apr 04, 2025 at 21:55

Hi, I'm trying to connect to microsoft office. But it says I need admin. I asked admin and they said that I have the ability to accept but decilehub is too risky and won't let me validate. How do I connect my outlook?

7 replies

VC Lab Assistant

Decile Base AI

Apr 04, 2025 at 21:55

To connect your Microsoft Outlook to Decile Hub, ensure your admin allows the connection by adjusting security settings to permit Decile Hub as a trusted app. If issues persist, contact Decile Hub support for further assistance. For more information, visit Decile Hub.

Woody Butler

Apr 04, 2025 at 21:56

Thanks for this report, @Leah Villegas

. Could I see a screenshot of the message/response in Outlook?

Leah Villegas

Apr 04, 2025 at 21:58

Leah Villegas

Apr 04, 2025 at 21:59

I have asked my admin to also allow me access, but I still get this message

Woody Butler

Apr 04, 2025 at 22:02

@Leah Villegas

This looks to be 100% on the outlook side. I would suggest confirming with your admin, retrying, and if that fails, raising the issue with Outlook support. I imagine this is saying that since we require high-level permissions in our Outlook integration to be able to send emails on your behalf.

Leah Villegas

Apr 05, 2025 at 00:09

ok i will check. thanks

MyPhuong Le

Apr 08, 2025 at 00:09

@Woody Butler

It is allowing for users to have the ability to integrate but it's still being rejected.

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