It would be great to have an option to track if an email sent through Hub has been opened. Especially for drip campaigns, this can be very helpful.
Community Member
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Thread in #Hub Support
Request for click tracking option for Hub emails
Top replies
Community Member
To track whether a specific prospect has opened an email you sent via Hub:
• Click on the prospect name
• Click on the Activity tab
• Look for the email you sent, if the user has clicked a link it will be displayed here
You can also configure automations on emails if somebody clicks a link. An email automation will move a prospect from one stage to another when they click the link. Learn more about email automations here.
1 reply
Community Member
To track whether a specific prospect has opened an email you sent via Hub:
- Click on the prospect name
- Click on the Activity tab
- Look for the email you sent, if the user has clicked a link it will be displayed here
You can also configure automations on emails if somebody clicks a link. An email automation will move a prospect from one stage to another when they click the link. Learn more about email automations here.
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