Decile Base
Ctrl + K
Log In Sign Up

Loading...

#Hub Support

Emails from decile hub going to spam folder, not sure if decile hub is the cause.

Hub Support has moved

To ask for help, use Get help. To see requests you've sent, open My support requests. Earlier threads stay here to read.

My support requestsGet help
Community Member
I noticed that some of the emails sent through decile hub are ending up in spam folders. Can't say I've ever noted this happening to me in the recent past, and I'm not certain decile hub had anything to do with it, but thought I'd share the observation.
Top replies
Community Member
Jun 06, 2023 at 17:43
Top reply
It is highly recommended that you connect a Gmail or Microsoft account to send emails directly through your own email account and prevent them from going to spam. Modifying the template email content may also help keep them out of the spam box. Our emails are intentionally generic, so making changes to the content wouldn't hurt in any scenario.
1 reply
Community Member
Top reply
It is highly recommended that you connect a Gmail or Microsoft account to send emails directly through your own email account and prevent them from going to spam. Modifying the template email content may also help keep them out of the spam box. Our emails are intentionally generic, so making changes to the content wouldn't hurt in any scenario.

Log In or Sign Up

Please Log In, or Sign Up to participate in the discussion.

Log In
or
Sign Up

Apply to VC Lab Cohort 22

Get full access to Decile Base and the Decile Hub venture platform for free by joining the VC Lab program.

Apply to VC Lab Cohort 22

Decile Group Inc. uses cookies for our website to function properly; some are optional and help deliver a personalized and enhanced experience. By clicking "Allow all", you consent to store cookies on your device in accordance with our cookie policy. You can reject all non-essential processing by choosing to accept only necessary cookies. To learn more check Cookie Policy