Hi, i am unable to access the Venture Institute sprint materials for cohort 5 . It refers me back to previous cohorts. Your assistance is much appreciated.
8 replies
Access issues to Venture Institute sprint materials, such as being redirected to previous cohorts, may be related to account permissions or cohort assignment on Decile Hub. This is a common issue for users who have participated in multiple cohorts or have changed accounts.
To resolve this, please contact Decile Hub support directly or your account administrator to ensure your account is correctly set for Cohort 5. You can submit a support request at Decile Hub Support.
If you continue to experience issues, provide details about your account and the specific materials you need for faster assistance.
Hi Grace. I'm looping in
@Myrto Lalacos
or
@John Strider
here to help.
Hi Woody,
I am much grateful for your prompt response. Thank you.
Stay healthy and happy,
Grace.
Hi Woody and Myrto,
Many thanks for your assistance. However, despite trying all that i can, i have been unable to sign in with the last password i have and also the biometric. It says the username and the password doesn't match the Fi account. Perhaps Woody can help me out of this sticky situation. Thank you so much for your time!.
Many thanks for your assistance. However, despite trying all that i can, i have been unable to sign in with the last password i have and also the biometric. It says the username and the password doesn't match the Fi account. Perhaps Woody can help me out of this sticky situation. Thank you so much for your time!.
Hi Grace, I unfortunately don't have access to the FI system. It sounds like a password reset may be needed? John will know best here.
Hi Woody, most grateful for your assistance. Thank you.
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