Hub Support | Decile Base

Michail Michailow

Jul 29, 2024 at 21:38

Thank you for adding the 'export members' option to the channels!
QQ: For example, the Cohort 15 channel shows 226 members, yet the export shows 233 members - do you know why there is a discrepancy?

4 replies

Houston Searcy

Jul 29, 2024 at 21:56

Yes, the members list in the UI only shows users who have been active (logged in) within the last year, whereas the export just exports all of them regardless. If it's not that then... gremlins 😱

Michail Michailow

Jul 29, 2024 at 22:07

Got it, thank you 👍 I will do a proper cross-check between our records and the channels again soon and will let you know if I find the gremlins 👀

Myrto Lalacos

Aug 13, 2024 at 13:20

@Houston Searcy

@Michail Michailow

has this been resolved?

Michail Michailow

Aug 13, 2024 at 14:13

@Myrto Lalacos

I haven't done a cross-check using the new export function yet. It is on my to-do list for this week.

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