Hi - I tested the PACT process with 2 friends today. I sent the template email with the commitment link. They both went through the process of committing, and I immediately received a confirmation email from one, but not the other. Any setting I am missing?
2 replies
If you didn't receive a confirmation email for one of the PACT signings, it might be due to a bug that occasionally prevents the email from being sent. Ensure that the email didn't end up in your spam folder. If the issue persists, it may require further investigation to identify any system errors or settings that need adjustment.
Nothing you are missing, this is a known bug that we are working on.
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