Decile Base
Beta
Ctrl + K
Log In Sign Up
Doug Griffin

Hub-Sent Emails Not Appearing in Gmail Sent Folder

Category: Roadblock

Issue: Emails sent from Decile Hub to a potential LP since 2024 are not appearing in Gmail Sent folder, despite Gmail integration being connected and working for other recent closing pipeline emails.

Details:

  • Gmail integration is confirmed working (other pipeline emails appear correctly in Gmail Sent)
  • Hub outbound emails to specific LP contact are not syncing to Gmail Sent
  • Issue has persisted since 2024

Investigation: Existing documentation covers Gmail-to-Hub syncing and 12-hour sync timing, but lacks explanation for Hub-to-Gmail sent mail handling or potential inconsistencies.

Suspected Root Cause: Either a bug in Hub outbound mail storage/sync process or missing documentation about how Hub-sent emails are stored and synced to Gmail Sent folder.

This post was automatically created via the Decile AI assistant.
1 reply
Terrence Giggy
@Doug Griffin  I see that Woody is helping you with this issue in another thread, and in private. I'm passing by to other reported issues. Please ping me here if I'm mistaken. 

Log In or Sign Up

Please Log In, or Sign Up to participate in the discussion.

Log In
or
Sign Up

Apply to VC Lab Cohort 21

Get full access to Decile Base and the Decile Hub venture platform for free by joining the VC Lab program.

Apply to VC Lab Cohort 21

Decile Group Inc. uses cookies for our website to function properly; some are optional and help deliver a personalized and enhanced experience. By clicking "Allow all", you consent to store cookies on your device in accordance with our cookie policy. You can reject all non-essential processing by choosing to accept only necessary cookies. To learn more check Cookie Policy