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Image issue with Hub emails
Hello,
I came across this error for the first time today, where the images in my email signature are not displaying. Appreciate any thoughts on how to resolve it:
5 replies
Hi Eric, thank you for reaching out. We're aware of the issue and are currently working on fixing it. We will keep you updated as soon as we have it resolved.
🙌 2
Appreciate your help resolving this, as I'm going to be putting out a high number of outreaches to new 1st level connections I'm bringing into hub.  Want to make sure the first impression is a good one!
Hi Eric, we upgraded to the most recent version of Rails a couple of days ago, and it broke all the images embedded in rich text across the system. Yesterday we ran a script to re-attach them all, which fixed almost all of the problem.

Unfortunately, in your case, it seems that you had already saved a new version of the template, which saved the "broken" image, and we can't easily retrieve  the original one now. I'm sorry for the non-optimal request here, but please update your signature and/or email template manually to fix this problem. The new image should be saved and safe. If you want some help on zoom, one of us is happy to hop on with you.

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