Hub Support | Decile Base

Patrick Bartos

Mar 23, 2025 at 08:43

Dear Decile Hub Support Team,

this is Patrick Bartos from Venture Institute Cohort 4. The back office feature is now missing on my Decile Hub. This might well be because I was previously in the VC Lab Cohort 16. Please, if possible, provide access to the back office section.
Best,
Patrick

4 replies

VC Lab Assistant

Decile Base AI

Mar 23, 2025 at 08:43

Access to the Back Office section in Decile Hub may require special permissions and is typically available to Decile Partners and Decile Launch program members. If you are supposed to have access, ensure your permissions are correctly set by contacting your account administrator or Decile Hub support for assistance.

Patrick Bartos

Mar 24, 2025 at 17:26

Dear Decile Hub Support Team,

Decile Assistant is enabled and can make changes to my account. However, the back office feature is now missing. Please, if possible, provide access to the back office section.
Best,
Patrick

Woody Butler

Mar 25, 2025 at 04:20

Hi @Patrick Bartos

, Back office is now enabled for your account! Sorry about that, we've had some hiccups enabling it for the users with previous accounts. You are all set now.

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